TERMS & CONDITIONS - PRIVACY POLICY - REFUND POLICY

  • For same day delivery, orders must be placed before 12.30pm.

  • Deliveries are currently unavailable on Sunday.

  • Currently, with a high volume of daily orders, all deliveries leave approx 12.30pm, unless the item is for a funeral, to which it will be delivered prior to the service time.

  • If the recipient is not at the address to receive the flowers they will be left in a safe place with a calling card left in the mail, detailing when & where the flowers have been left.

  • Should the address be incorrect at the time of delivery, an additional delivery fee will be charged to the new address.

  • With certain products, due to seasonal changes, some flowers may need to be substituted to a similar flower & colour. 

  • Colours of wrapping and containers may vary due to stock availability.

  • Once orders have been delivered, there is a no refund policy. However, we will happily replace any damaged goods once they have been brought back to the store.